In some cases, it may be due to an issue with the package itself.įor example, if the package is damaged or if there is something wrong with the contents, DHL may need to investigate before they can release the shipment. I have listed the reasons in order of the “most occurring ones”. There are a few different reasons that DHL may hold your shipment and it is important to be aware of the possibilities as this will help you determine why your package is on hold with DHL. But before anything else, you’ll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. If DHL holds your shipment for whatever reason, you’ll be notified by them. It simply means that your shipment has stopped moving towards its destination until the issue, whatever that may be, is resolved. Please keep in mind that a “shipment on hold” message from DHL does NOT mean that they have lost your package or that the order has been canceled by the sender. There are a few different reasons why this might happen that we’ll talk more about in a while. When DHL places a shipment on hold, it means that the shipment has been stopped and will not be delivered until the situation is resolved.
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How to Contact DHL About a Shipment on Hold.Does DHL Hold International Packages Only?.What Should I Do If My DHL Shipment Is On Hold?.For How Long Will DHL Hold My Shipment?.
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